Mail Surveys

Percy & Company - Market Research - Mail Survey

Questionnaires are sent out and returned via mail. Many clients prefer this less intrusive approach, especially when they maintain large customer or patient files. At Percy & Company, we utilize this methodology for many of our healthcare clients to gauge patient satisfaction. Mail surveys offer a high degree of anonymity which is especially beneficial if the topic is sensitive in nature. This methodology also allows respondents to complete the survey at a time which is convenient for them and enables multiple open-ended questions to be included on the questionnaire.